Returns & Exchanges
At NXTRND, we stand behind the quality of our gear and offer a 30-day hassle-free return window for all unused products in their original packaging. Whether you need a different size or a full refund, our team is dedicated to ensuring you get back in the game with the right equipment.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
- 3.Pack and Ship
Securely pack your items in their original NXTRND packaging and drop the parcel off at any authorized carrier location.
- 4.Receive Refund or Exchange
After our warehouse team inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.